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Policies

SMOKING:
The crisp mountain air is available at no extra charge with our lodging in the Catskill Mountains. So those that come after you may enjoy it too, our Windham Mountain Boutique Hotel is strictly a NON-SMOKING INN. Although all rooms are smoke free, if you wish to smoke, you may proceed to the front porch where there is an ashtray for your convenience.
Please note: A $100.00 per day cleaning fee will be charged for violations.

CANCELLATION POLICY:
Cancellation Policy applies to all reservations.
Effective upon your confirmation.

Note:
All late cancellations will be charged. Sorry, but no exceptions can be made or credit given for future stay.

Our Cancellation policy is as follows: When cancelling 14 or more days out, you are responsible for a minimum of 1 night or 1/2 of the total if booking 3 days or more.

We will offer cancellations for less than 14 days in the form of rainchecks as long as we have enough notice to refill the room. Otherwise, you will be responsible for the full stay with no raincheck.

CHECK IN TIME:
Rooms are guaranteed to be ready by 3:00PM each day. If your room has been serviced, you are welcome to check in earlier than 3:00PM. For late arrivals (9:30PM or later) we will leave a note attached to the front door. The room key will be left in a designated spot that is discussed per telephone.

CHECK OUT TIME:
Check out time is 10:00AM (a late check out may be available at an additional fee of $10 per hour with prior arrangement with the innkeeper). Room keys must be returned in order to check out and avoid a $25 charge.

PAYMENTS ACCEPTED AT CHECK IN:
Visa, Master Card, Cash and Postal Money Orders.
No Personal Checks accepted.
Policy Details:
Room Rates are for double occupancy per room per night:

Not included in Room Rates:
New York State sales tax (8.%) and gratuities

Online Bookings:
All online bookings will be charged at the time of booking the base rate plus the 8% New York State (NYS) Sales Tax.

Additional $25 charge per person (includes children and infants) in any room. Rollaway cots and cribs are available with prior arrangement (limit one per room) only certain rooms.

 

Parents with Children:

We respectfully ask that parents with children staying at Beds on Clouds ensure their children are well supervised at all times. This will go far to help maintain a comfortable and relaxing atmosphere for all of our guests.

Two-Person maximum in most rooms.
No room is permitted to accommodate five people.

$100 per person fee for arriving with additional unreserved persons.

2 Night Minimum on Weekends (includes Friday & Saturday or Saturday & Sunday nights);

3 Night Minimum during all holiday periods and special event weekends (a surcharge may apply to holiday and special event periods).

Beds On Clouds is not responsible for weather, ski conditions or any personal situation that may arise requiring cancellation.

Not suitable for pets.


All rooms Air Conditioned during the summer months.


Rates subject to change without notice.

Click here to Check Availability, and Book Your Room Today. Prices Starting at $99/night.